CLIENT SERVICE ACKNOWLEDGEMENT
To ensure clarity and transparency, please note the following important terms of service:
- Advice: We provide professional opinions not legal advice.
- Correspondence: Our system will send out all correspondences as received. However, we are not the post office and cannot guarantee the delivery nor the relevance of contents. Please check your myGov account for messages.
- Client Responsibility: Regularly check your own myGov account for correspondences from the ATO. You need to be aware of your own lodgments obligation and deadlines. Download our mobile app for the personal tax calendar.
- Say it, pay it: By providing your information or instructions, you acknowledge and agree to our payment terms, also authorizing us to provide our time and resources, regardless of circumstances.
- Lodgement is not completion: The work shall be considered 100% complete and the final invoice payable upon the earlier of: (a) 14 days following the delivery of the latest version by our office, or (b) the completion of the final requested revisions.
- Do Not Use our services (Blame Waiver): By using our services, you agree to assume all associated risks and waive the right to bring any claims against Royce Standard or its related entities. This includes, but is not limited to, any interests or penalties charged by the ATO or other third parties to you or your entities, regardless of the circumstances or the performances.
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